Help & FAQ

Answers for your trip, your care, and Wandr

We pulled the most common questions from travelers and our clinical team. Explore the accordions below, or jump to the contact block if you want to reach us directly.

Wandr care & clinical services

What to expect with travel medications, vaccines, eligibility, shipping, and how we keep pricing straightforward.

Using Wandr

Trips, Nomad membership, Copilot, document storage, and how your data behaves over time.

Still need help?

If you didn’t find what you were looking for, our team can help with orders, trips, and clinical questions.

What kinds of travel health issues does Wandr help with?

Who is eligible to use Wandr?

Do you treat children?

Can I use Wandr if I’m outside the United States?

Does Wandr accept insurance?

Are there extra fees for additional medications?

How fast will my medications arrive?

What is the Wandr Trip Hub?

What’s the difference between Free and Nomad plans?

How many trips can I have on the Free plan?

How does Copilot work in the dashboard?

Can I store travel documents like tickets and receipts?

Is my health information secure?

What happens to my data after a trip ends?